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If the NAS hardware has been installed and it is connected to the Internet, you can progress to firmware installation.
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How to Install
1. Set Up Hardware
Please follow the instructions to set up the hardware.
2. Install Firmware
QTS is the operating system of QNAP NAS and must be installed before using it. Please follow the instructions to install it.
3. Start Using
Log in with your username and password and start using your personal cloud.
Get the hardware ready
Take out the disk tray from the QNAP NAS then fasten the disk with four screws matching the holes at the base of the disk tray.
Insert the disk trays into the QNAP NAS.
Note: All the drive data will be cleared upon hard drive initialization.
Connect the network and power cables.
Turn on the QNAP NAS.
Note: The NAS is ready when you hear a long beep.
Install firmware
Three methods are provided for you to install the NAS firmware.

If your NAS is connected to the Internet, install the firmware by using the "Cloud Key" on the box (or the NAS itself.)

If your NAS is not connected to the internet, you can use Qfinder Pro to find your NAS over LAN for installing firmware.

If your NAS supports HDMI output, you can connect it to an HDMI display and follow on-screen instructions to install the firmware. You will need a USB keyboard or QNAP IR remote control to complete this method (the TS-269H does not support this function).
Get Ready
Power on your NAS and connect it to the Internet.
Start Cloud Installation
Find the QRcode on your NAS (or its packaging) and scan it with your mobile device. You can also click here to enter the cloud installation process.
Enter your "Cloud Key" and follow the instructions to install the firmware.
Download Qfinder Pro
Please download QNAP utility "Qfinder Pro" based on your operating system to start firmware installation.
Install Qfinder Pro
After downloading Qfinder Pro, please install it on your PC. This utility will help you to locate and configure the QNAP NAS on the LAN.
Using Qfinder Pro
Search for your NAS and double click on it. The installation webpage will guide you through the installation process. If your NAS is not connected to the Internet, you must download it to a computer and upload it to the NAS.
*The default username and password is admin/admin.
Remote control/Keyboard
Either use the QNAP IR remote control or a USB keyboard to directly operate the NAS.
Start Installing
If the NAS is connected to an HDMI display, the system will guide you through the installation process. This method does not require Internet access.
Login QTS and Start Intelligent Life
Learn more
Learn all the new features with resources on the QNAP website.
Check the QTS software user guide here. Find FAQs and tutorials about QNAP NAS. Useful utilities enhance the experience. Remote access on the go with iOS® or Android™, making your life more convenient.

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